Quinn Nelson bought VESA mount kit for his iMac Pro. Put it on, went to take it off, and screw broke. He went to put it on again and another screw broke. he took it to Apple Store and, after waiting much longer than expected, he got scratched, mangled parts back for his trouble... Nelson appears to have done everything right and remained cool, throughout his ordeal. I do not know how the store let him leave with the parts in that condition. If it'd been me, I'd still be camped out at that Apple Store until everything was perfect. And yes, this is getting attention because popular on YouTube. There are many people who have problems every day that do not get the attention, because not popular on YouTube.. It's about using attention to raise the bar for everyone..
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